Learn More About Custom Research
Create a Free Account
Close modal icon

Want More Insights?

A Free Account unlocks access to hundreds of insights on the best content, ads, partnerships, and campaigns to reach your audience.

CREATE A FREE ACCOUNT →

Want custom insights to inform your strategy?

RightMetric offers on-demand marketing research. Whether it’s identifying content whitespace, creating your social media strategy, or planning paid media; get customized, impactful competitor & audience insights — quickly and affordably.

Get custom insights →

“Quickly gives us an idea of content that will resonate with our audiences and the most efficient channels to deliver it on”

Gabriel Authier

Global Brand Manager

“Continuously informs our social and advertising strategies”

Jaime Parson

Director of Marketing Insights

“Pivotal in improving our client's media strategies”

Gemma Philpott

Assc. Director of Strategy

“Mind blowing! Helped surface a lot of great insights”

Chris Mikulin

Co-founder

“Strategic insight that helps my team move fast without hesitation”

Martin Brueckner

Global Head Spots Communications

“Lots of actionable insights. Very Impactful.”

TJ Walker

Founder & CEO
Scroll For More

“Quickly gives us an idea of content that will resonate with our audiences and the most efficient channels to deliver it on”

Gabriel Authier

Global Brand Manager

“Continuously informs our social and advertising strategies”

Jaime Parson

Director of Marketing Insights

“Pivotal in improving our client's media strategies”

Gemma Philpott

Assc. Director of Strategy

“Mind blowing! Helped surface a lot of great insights”

Chris Mikulin

Co-founder

“Strategic insight that helps my team move fast without hesitation”

Martin Brueckner

Global Head Spots Communications

“Lots of actionable insights. Very Impactful.”

TJ Walker

Founder & CEO
Scroll For More

Social Proof, Copy, and Creative For Successful Video Ads

July 1, 2020
Financial Services

Key Findings

Chime leverages social proof from customers and popular media outlets to build trust with potential customers: in ads on Instagram and YouTube, Chime prominently featured positive reviews to instill a sense of trust with target consumers. 

Chime uses a variety of ad copy formats: on Facebook, Chime has tested a variety of ad copy formats, from full sentences and tonal shifts, to list list format using emojis. On YouTube, Chime has used several ad lengths and creative styles.

What Brands Should Be Thinking About

Build trust with target customers through social proof: consider gathering customer feedback and media coverage to be used in ad creatives, ultimately with the goal of more effectively converting customers. 

Test multiple ad copies, creatives, and formats to determine what’s most effective: by testing multiple versions of each ad, you can hone in on which ad type, format, and copy works best based on your ad’s objective and more efficiently achieve strong ROAS. 

After cutting the vast majority of their ad spend in April following the outbreak of COVID-19, Chime Bank has since focused their reduced digital ad spend efforts on Facebook, YouTube, and added Instagram to the mix.

Ad Spend

This renewed focus on social advertising contributed to a +59% MoM increase in socially driven traffic in July.

Web Traffic

Chime’s top Instagram creatives included a review from “Nerd Wallet” to act as social proof.

Top Instagram Ceative
Post #1, Post #2 , Post #3

Chime’s top Facebook ads since April focused on “banking with no overdraft fees” as well as other perks of banking with Chime such as no hidden fees or credit checks.

Facebook Ads
Post #1, Post #2, Post #3

On YouTube, Chime’s top ads focus on member testimonials and short ads which highlight how easy it is to use Chime and how it is a trustworthy bank.

YouTube
Post #1, Post #2, Post #3


Make your digital strategy bulletproof.

Get insights like these, customized for your audience and competitors.

Learn about Research-AS-A-SERVICE →

Is the #1 on-demand audience & competitor research service for marketing strategists.

Learn about RESEARCH-ON-DEMAND →

Latest Research

See More →