Paid Social Focus — Display Ads: J.P. Morgan is currently focusing their efforts on display advertising, with 66% of their total advertising spend allocated towards this channel. There is a whitespace opportunity for YouTube and Instagram as J.P. Morgan is not investing heavily into these platforms for their Investment and Asset Management services.
Content & Messaging — Educational Content & Tools: J.P. Morgan aims to provide educational content through their advertisements. For example, as part of their Asset Management display ads, J.P. Morgan advertised their Portfolio Analysis Tool which helps consumers stress test their portfolio. In addition, J.P. Morgan ran a YouTube ad for their “Lending” services which aimed to teach new home buyers about all the considerations they need to make before deciding to purchase their first home as a family.
Providing value via tools or educational content is a great way to increase click through rates and engagement with your target audience.
Display Tactic — Running Ads On eCommerce Platforms: In 2020, J.P. Morgan spent $2.3M to advertise their display ads on Amazon.com and eBay.com. As online shopping has doubled during the pandemic, eCommerce platforms are seeing more traffic than ever, presenting a great opportunity for display advertising.
Paid Social Tactic — Video Length A/B Test: J.P. Morgan launched three different versions of their YouTube campaign for first time home buyers. The campaign consisted of two short form videos (6 and 15 seconds long) followed by a full-length video advertisement that was 3 minutes and 57 seconds long.
Having both a short and long form video allows J.P. Morgan to re-target users who watched the teaser video (6 seconds) with the full length video to increase view through rates. Viewers who watched the 6 or 15 second video are more likely to watch the full length advertisement since they have engaged with the same type of content previously.
In the past year, J.P. Morgan spent $74M on digital advertising, with a focus on Display and Facebook. 66% of total advertising spend was allocated towards Display ads.
In October of 2020, J.P. Morgan saw a spike in display advertising spend when they launched a $10M campaign for the Marriott Rewards Premier Business Card.
In 2020, J.P. Morgan spent the most advertising dollars on their business cards (i.e: Mariott Rewards Premier Business Card), followed by consumer cards.
Combined, asset management and investment ads make up 13% ($9.6M) of total ad spend for the year 2020.
Top display ads for the “Business Card & Consumer Card” category feature a promotion in the form of bonus points (i.e. 60,000 bonus points).
Top display ads for the “General Banking” category were in a short-form video format that is under 30 seconds long.
Top display ads for the “Asset Management” category offered additional value to clients by providing a link to a portfolio analysis tool.
Top display ads for the “Investments” category featured JPST and JHEQX ETFs. In addition, the top site for these display ads was cnn.com.
The top YouTube campaign in the “Lending” category featured Ryan Serhant (a real estate influencer) and taught viewers on what steps they should take before buying their first home as a family.
Tactics used in this advertisement include:
The top display sites are yahoo.com ($13M total spend for 2020), followed by tripadvisor.com ($4M) and cnn.com ($2.9M).
Online eCommerce platforms such as Amazon and eBay represented a significant portion ($2.3M) of display advertising spend in 2020.
Overall, the top Facebook campaigns addressed customer’s concerns about COVID-19 including market volatility and quarantine measures.
On Facebook, J.P. Morgan targets their advertising to males, who live in metropolitan cities such as New York, Chicago and Dallas.